Ratings & Reviews

Overall Rating

4.00(39 reviews)97.4% of customers recommend this property

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Resident Reviews

1 bedroom 1 bathsubmitted by Barbara E. - |Recommended: YesBest place to live Staff very friendly and helpful The pool, exercise room, and even laundromat are clean The staff always have fun activities going on and lots of fun there Neighbors were great too I loved living there and felt safe with the gates. Just a Superfantastic place to live
response from property -Hello Barbara! Thank you so much for such a fantastic review and for being such a great resident! Please let us know if there is anything we can do for you! Thanks Again! -Your Sweet Sugar Mill Staff
It's always beautiful and clean.submitted by Jacqueline M. - |Recommended: YesYou can't hear the neighbors through the wall. Everyone is so nice and the front desk always has the answers I need. The environment is peaceful and very nice. I would remcommend living here. They have everything
response from property -Thank you Jacqueline for the great review and for being such a great resident! -Your Sweet Sugar Mill Staff
Great Resident servicessubmitted by Jonathan V. - |Recommended: YesGreat Resident services. It's what makes me want to stay.
I love the size of the apartment for the cost. Neighborhood is relatively safe. Professional offfice staff. submitted by Tara G. - |Recommended: YesI would tell them that Sugar Mill is a nice place to live. I love the size of the units and attention to detail such as crown molding, door hooks and linen closets in all bathrooms, and medicine cabinets, etc. Living in Sugar Mill is affordable when compared to other communities around Columbus. The apartments could be better insulated as cold and heat often escape through the sunroom windows, wreaking havoc on the utility bill. The landscape is beautiful but more could be done with keeping the grounds clean. Overall, neighbors are nice, staff is courteous and professional, and it is a nice place to live.
response from property -Good Morning Tara, Thank you for taking the time for the great feedback Tara. We will take all of your opinions in consideration to see what we can do to better our community even more for you. Thank you for being great resident! Thank you, Niki Moody Assistant Manager Sugar Mill Luxury Apartments
Reviewsubmitted by MaJose F. - |Recommended: YesThe place is nice, just have to watch out for dog droppings. Not everyone picks up after their dog.
response from property -Thank you MJ! We are actually installing more pet stations this week. Hopefully this will help a little bit. We certainly appreciate y'all being responsible pet owners!
A very nice, quiet and clean place to live. I love the up keeping of the property and staff. Great jobsubmitted by Tyrone S. - |Recommended: YesYes I would
response from property -Thank you Tyrone!
Great living experience and luxury feel submitted by Logan R. - |Recommended: YesThe property is well kept up and truly does have a luxury feel to living here. Many of our friends and family are impressed when visiting on how nice and kept up inside and out the apartements are. We enjoy living here and also could definitely see why some people see this as a permanent living for a lifetime
Great Place to Livesubmitted by Summer W. - |Recommended: YesSugar Mill is a great place to live. The staff is always friendly and helpful. Maintenance issues get resolved promptly. I've never had a problem with noise or any of my neighbors. The complex and grounds are always kept neat and clean. We love where we live
We love living here and ont live anywhere else. submitted by Jeffrey F. - |Recommended: YesIt's quiet. The staff is amazing. Maintence gets the job done in a timely manner. Love it here
Good place to live in..submitted by Venkateswar R. - |Recommended: Yesland scaping, luxary, maintanance, staff and most of all
response from property -Thank you!!!! We have a great team!
Thankful submitted by Brenda D. - |Recommended: YesAll staff Member at Sugar Mill is Courteous, Nice, Punctual, and always helping Residents in all there needs....I want to give a special thanks to Ashley who will go above and beyond for anyone she come in contact with and I Will recommend anyone to live at Sugar Mill
response from property -Thank you so much Brenda!!!! We really appreciate the kinds words and we are lucky to have Ashley!
AMAZINGsubmitted by Suzy L. - |Recommended: Yesthe staff is enough alone to keep me here for life. They are more than just smiling, helpful faces, they are practically family The grounds are beautiful, the apartments spacious, there is lots of room to walk around and explore including a creek, lake, ponds, nature trail, playground and more This place has been so peaceful and really a great place for me and my children
response from property -AWE!!! Thank you Suzy!! We love seeing you and the kids!! This means the world to us! We really appreciate the kind words and YOU!!
Not 5 stars, but pretty closesubmitted by Kimberly B. - |Recommended: YesI really like this quiet community. My apartment is spacious and the grounds are beautiful. Parking availability in my building is sparse because some residents catty-corner to my building like to use our spaces for permanent parking. I can hear my next door neighbor playing with his dog howling around 11 00 at night. I can also hear creaking from footsteps in the bedroom above mine and an occasional commode flush. Several times the HVAC system has stopped working and the sprinklers have hit the windows and walls of my apartment at 5 00 am. Maintenance was unable to resolve these problems immediately because the problems took place on the weekends. I guess this is comparable to what would happen if I owned my own place and the same problems came arose. Only had a couple of problems with the staff not completing requests, name not entered in gate box for visitors had to ask twice when I found out it was not done initially and a maintenance problem not submitted when I called the front office.
Wonderful submitted by Monica B. - |Recommended: YesThis is a beautiful apartment complex, inside and out. This is a wonderful place to live. Everyone in the office is very friendly, loving and caring. They go above and beyond to help. I send a special shout out to Ashley in the office, she has went out her way to accommodate my family and I. I appreciate everything she has done, I'm very grateful. Thank you so much.
Its ok but they like entering your apartmentsubmitted by Jimmy R. - |Recommended: YesSeems like sugarmill is always scheduling maintenance activities monthly to enter your apartment, Seems like they are keeping an eye on how many people are living there and pet activity Maybe they are, Maybe not, but thats what it feels like